Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and InfinityStack Technologies ("Company," "we," "us," or "our"), a software development company registered and operating from Mainpuri, Uttar Pradesh, India.

By submitting an inquiry, accepting a project proposal, signing a service agreement, making a payment, or otherwise engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not engage our services.

These Terms apply to all services provided by InfinityStack Technologies, whether delivered under a formal project agreement, statement of work, purchase order, or any other arrangement.

2. Services Description

InfinityStack Technologies provides the following services:

• Custom Software Development
• Website Development (static, dynamic, and CMS-driven)
• Web Application Development
• Mobile Application Development (iOS and Android)
• SaaS (Software as a Service) Product Development
• AI Automation Solutions and Integrations
• CRM and ERP System Development
• E-commerce Development and Integrations
• UI/UX Design Services
• Website Maintenance and Technical Support
• Digital Marketing Services

The specific scope, deliverables, timelines, and pricing for each engagement are defined in individual project proposals, statements of work, or service agreements issued by us and accepted by you. We reserve the right to modify, suspend, or discontinue any service offering at any time with reasonable prior notice.

3. Project Quotations and Proposals

All project quotations and proposals issued by InfinityStack Technologies:

• Are valid for 30 days from the date of issue unless otherwise stated
• Are based on the requirements communicated at the time of proposal and are subject to change if the scope is revised
• Do not constitute a binding contract until accepted in writing and accompanied by the agreed advance payment
• Are prepared in good faith and represent our best estimate; however, final pricing may vary if requirements evolve

Acceptance of a proposal by the Client, whether by written confirmation, electronic approval, or payment of the initial deposit, constitutes acceptance of the project scope and these Terms.

4. Service Agreements and Project Commencement

A project formally commences upon:

• Written acceptance of the project proposal or agreement
• Receipt of the agreed advance payment or first milestone payment
• Completion of any required onboarding documentation or requirement-gathering sessions

Any work performed prior to formal commencement, including discovery sessions, consultations, and technical assessments, may be billed at our standard hourly rate unless otherwise agreed in writing.

5. Client Responsibilities

To ensure timely and successful project delivery, the Client agrees to:

• Provide complete, accurate, and timely project requirements, content, assets, credentials, and approvals as requested
• Designate a primary point of contact who is authorized to make decisions on behalf of the Client
• Review and respond to deliverables, prototypes, and queries within the agreed review period (typically 5–7 business days unless specified otherwise)
• Ensure that any third-party materials, logos, content, or intellectual property provided to us are owned by or properly licensed to the Client
• Make payments as per the agreed milestone schedule without delay
• Promptly notify us of any changes in project requirements, business needs, or contact personnel

Delays caused by the Client's failure to meet these responsibilities may result in revised delivery timelines and additional charges. InfinityStack Technologies shall not be held liable for project delays attributable to the Client.

6. Intellectual Property Rights

6.1 Client-Owned Deliverables

Upon receipt of full and final payment for a project, all custom-developed deliverables created exclusively for the Client under that engagement — including custom code, designs, and content — are assigned to the Client. The Client shall have full ownership of such deliverables.

6.2 InfinityStack Retained IP

Notwithstanding Section 6.1, InfinityStack Technologies retains all rights, title, and interest in and to:

• Pre-existing intellectual property, proprietary tools, frameworks, libraries, and methodologies developed by or belonging to us prior to or independently of the project
• Reusable code components, boilerplate code, utility modules, and generic software elements that are not custom-built exclusively for the Client
• Our internal processes, development workflows, and know-how

To the extent such retained IP is incorporated into Client deliverables, we grant the Client a non-exclusive, perpetual, royalty-free license to use such IP solely within the delivered product.

6.3 Source Code Ownership and Transfer

Source code ownership and transfer terms are as follows:

• Full source code is transferred to the Client upon complete payment of all outstanding invoices for the project
• Until full payment is received, InfinityStack Technologies retains all rights to the source code, including the right to withhold delivery
• Source code for SaaS products or licensed software may be subject to separate licensing terms as specified in the project agreement
• We may retain a copy of the source code for archival, quality assurance, and portfolio purposes unless the Client explicitly requests otherwise in writing

6.4 Client-Provided Materials

The Client grants InfinityStack Technologies a limited, non-exclusive license to use any content, logos, trademarks, or materials provided by the Client solely for the purpose of executing the contracted services. The Client warrants that they have the legal right to provide such materials.

7. Payment Terms and Milestones

7.1 Pricing and Currency

All fees are specified in individual project proposals. Prices may be quoted in Indian Rupees (INR) or US Dollars (USD) as agreed. For international clients, the applicable exchange rate at the time of payment shall apply.

7.2 Standard Payment Schedule

Unless otherwise specified in the project agreement, the following milestone-based payment structure applies:

• Advance Payment (30–50%): Due before project commencement; covers requirement analysis, planning, and resource allocation
• Milestone Payments: Due upon completion of defined project phases as specified in the project agreement
• Final Payment (balance): Due prior to final delivery, deployment, or handover of deliverables

7.3 Invoicing and Due Dates

Invoices are due within 7 calendar days of issuance unless otherwise specified. For ongoing or retainer services, invoices are issued at the beginning of each billing cycle.

7.4 Late Payments

Overdue invoices may attract a late payment fee of 1.5% per month on the outstanding balance. InfinityStack Technologies reserves the right to:

• Suspend or pause project work pending payment resolution
• Withhold delivery of source code, files, or access credentials
• Terminate the agreement for non-payment after 14 days of notice

7.5 Taxes

All fees are exclusive of applicable taxes. Indian clients will be charged GST as applicable. International clients are responsible for any applicable taxes, duties, or withholding taxes in their jurisdiction.

8. Project Delivery and Timelines

Project timelines are estimated in good faith based on the agreed scope at the time of proposal. Timelines are subject to:

• Timely receipt of required content, assets, approvals, and feedback from the Client
• Availability of third-party services, APIs, or platforms required for development
• Scope remaining unchanged from the original agreed specifications

InfinityStack Technologies shall promptly notify the Client of any anticipated delays. We shall not be liable for delays caused by the Client's failure to provide required inputs, late approvals, or scope changes.

9. Revisions and Change Requests

9.1 Included Revisions

Each project proposal specifies the number of revision rounds included within the agreed price. Revisions are limited to adjustments within the original agreed scope and do not include new features, redesigns, or changes to previously approved work.

9.2 Change Requests Beyond Scope

Any changes to the agreed scope — including additions, removals, or modifications to features, design, or functionality — constitute a change request and will be:

• Documented in a written change order
• Quoted separately at our standard rates or as otherwise agreed
• Implemented only upon written approval and payment (or written commitment to pay) from the Client

Change requests may affect both project timelines and total cost. InfinityStack Technologies is not obligated to implement change requests without written approval and agreed additional compensation.

10. Service Cancellation

10.1 Cancellation by Client

The Client may cancel a project by providing written notice to us. Upon cancellation:

• The Client is liable for all work completed and costs incurred up to the date of cancellation
• The advance payment is non-refundable and will be applied against work performed
• An itemized invoice will be issued for all work completed beyond the advance
• Deliverables will be handed over to the Client only upon receipt of full payment for completed work

10.2 Cancellation by InfinityStack Technologies

We reserve the right to terminate a project engagement if:

• The Client repeatedly fails to meet payment obligations
• The Client acts in bad faith, is abusive toward our team, or engages in fraudulent conduct
• The project requirements require us to engage in illegal, unethical, or harmful activities
• Continued project execution becomes commercially or technically unviable due to circumstances beyond our control

In such cases, the Client will be charged only for work completed and delivered. Any prepaid amounts for undelivered work will be refunded within 14 business days.

11. SaaS Products and Subscriptions

For SaaS products developed or licensed by InfinityStack Technologies, the following additional terms apply:

• Subscription fees are billed in advance on a monthly or annual basis as specified
• Access to the SaaS platform is contingent on timely payment of subscription fees
• We reserve the right to modify SaaS features, pricing, or terms with 30 days' prior notice
• Downtime or service interruptions attributable to infrastructure providers or force majeure events are not grounds for refund
• The Client's data stored on our SaaS platform remains the Client's property; we will provide data export functionality upon request within 30 days of account termination

12. Website Hosting and Third-Party Services

Where InfinityStack Technologies recommends or procures third-party services — including web hosting, domain registration, cloud infrastructure, third-party APIs, plugins, or software licenses — the following applies:

• Third-party services are subject to the terms, pricing, and availability of the respective providers
• We do not guarantee the uptime, performance, or continuity of any third-party services
• Any costs for third-party services are passed through to the Client at cost or as agreed in the project proposal
• The Client is responsible for maintaining and renewing any third-party subscriptions (domains, hosting, APIs) unless explicitly included in an ongoing maintenance agreement with us
• We are not liable for any disruption, data loss, or service failure caused by third-party service providers

13. Confidentiality and Non-Disclosure

Both parties agree to maintain strict confidentiality of all proprietary, sensitive, and confidential information disclosed during the course of the engagement. Confidential information includes but is not limited to:

• Business strategies, plans, and roadmaps
• Technical specifications, source code, and system architecture
• Financial information, pricing, and commercial terms
• Customer data and personal information
• Intellectual property and trade secrets
• Any information explicitly marked as confidential

Neither party shall disclose confidential information to any third party without the prior written consent of the disclosing party, except as required by applicable law or regulation. This obligation survives termination of services and continues for a period of 5 years from the date of disclosure.

InfinityStack Technologies may, with the Client's prior consent, reference the Client's name and project as part of our portfolio and marketing materials.

14. Warranties and Disclaimers

14.1 Service Warranty

InfinityStack Technologies warrants that all services will be performed professionally and in accordance with industry standards and the agreed specifications. For custom development projects, we provide a post-delivery warranty period of 30 days (or as specified in the project agreement) during which we will, at no additional cost, remedy any defect or bug that arises directly from our work and falls within the agreed scope.

The warranty does not cover:

• Issues caused by Client modifications after delivery
• Problems arising from third-party service changes, hosting environments, or platform updates
• Feature additions or enhancements outside the original scope

14.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." INFINITYSTACK TECHNOLOGIES MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INFINITYSTACK TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In all cases, our total aggregate liability to the Client for any and all claims arising from or related to a specific project or service engagement shall not exceed the total amount paid by the Client to InfinityStack Technologies for that specific project or service in the three (3) months preceding the claim.

16. Indemnification

The Client agrees to indemnify, defend, and hold harmless InfinityStack Technologies and its founders, employees, contractors, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Content, data, or materials provided by the Client that infringe upon any third-party intellectual property, privacy, or other rights
• The Client's violation of these Terms
• The Client's use of our deliverables in a manner not permitted under these Terms
• The Client's breach of any applicable law or regulation in connection with the use of our services

17. Data Protection and Privacy

InfinityStack Technologies is committed to protecting personal data shared with us during the course of our engagement. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For projects involving Client customer data, both parties agree to maintain appropriate technical and organizational measures to protect such data and to comply with applicable data protection regulations. Specific data handling obligations may be outlined in a separate Data Processing Agreement where required.

18. Acceptable Use

The Client agrees not to use any deliverables or services provided by InfinityStack Technologies to:

• Engage in any unlawful, fraudulent, or harmful activities
• Infringe upon the intellectual property rights of third parties
• Develop, distribute, or host malware, spyware, or any malicious code
• Process or transmit content that is defamatory, obscene, discriminatory, or otherwise objectionable
• Violate any applicable local, national, or international laws or regulations

InfinityStack Technologies reserves the right to immediately terminate the engagement if the Client uses our services for any prohibited purpose.

19. Termination

Either party may terminate this agreement with written notice. Upon termination for any reason:

• All outstanding invoices for work completed become immediately payable
• Delivery of final work product is contingent on receipt of all outstanding payments
• Confidentiality obligations and intellectual property provisions survive termination
• Each party shall return or destroy confidential information of the other party upon request

20. Dispute Resolution

20.1 Good-Faith Negotiation

In the event of any dispute, both parties agree to first attempt resolution through good-faith negotiation within 30 days of written notice of the dispute.

20.2 Mediation and Arbitration

If good-faith negotiation fails, the parties agree to attempt mediation before pursuing formal legal action. Should mediation also fail, disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Mainpuri, Uttar Pradesh, India. Each party shall bear its own costs unless the arbitrator directs otherwise.

20.3 Legal Action

For disputes not resolved through arbitration, the parties submit to the exclusive jurisdiction of the courts in Mainpuri, Uttar Pradesh, India.

21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal proceedings shall be brought exclusively in the courts of competent jurisdiction in Mainpuri, Uttar Pradesh, India.

22. Modifications to Terms

InfinityStack Technologies reserves the right to update these Terms at any time. The updated Terms will be published on our website with a revised "Last Updated" date. Material changes will be communicated via email or prominent website notice.

Continued engagement of our services after the effective date of changes constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically.

23. General Provisions

23.1 Entire Agreement

These Terms, together with the applicable project proposal, service agreement, and our Privacy Policy and Refund Policy, constitute the entire agreement between the parties and supersede all prior understandings, representations, and agreements.

23.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

23.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision in the future.

23.4 Assignment

The Client may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations in the event of a business restructuring, merger, or acquisition.

23.5 Force Majeure

Neither party shall be liable for any delay or failure in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemics, power outages, internet service disruptions, government-imposed restrictions, or acts of war or terrorism.

24. Contact Information

For questions, concerns, or formal notices regarding these Terms, please contact us: